Privacy Policy
How we collect, use, and protect your personal information.
This Privacy Policy describes how Zyvora Skincare ("Zyvora", "we", "us", or "our") collects, uses, and shares information when you use our website at zyvoraofficial.com and make purchases from us.
Information We Collect
When you visit our website or make a purchase, we may collect:
- Personal Information: Name, email address, phone number, delivery address
- Order Information: Products purchased, order value, payment method (we do not store card details)
- Device Information: IP address, browser type, pages visited, referring URLs
- Communication Data: Messages sent via our contact form or WhatsApp
How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Send order confirmations and shipping updates
- Respond to your inquiries and provide customer support
- Send marketing emails (only with your consent — you can unsubscribe anytime)
- Improve our website and product offerings
- Comply with legal obligations
Sharing Your Information
We do not sell your personal information. We may share your information with:
- Delivery Partners: Courier services (name, address, phone) to fulfill your order
- Payment Processors: For secure payment handling — we do not store card details
- Analytics Services: Anonymised data to improve website performance
- Legal Requirements: When required by law or government authorities
Data Security
We take reasonable precautions to protect your personal information. Our website uses SSL encryption. However, no method of transmission over the internet is 100% secure. We recommend using a strong, unique password for any accounts you create.
Cookies
Our website uses cookies to improve your browsing experience, remember your cart, and analyse site traffic. You can disable cookies in your browser settings, though some site functionality may be affected.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Opt out of marketing communications at any time
To exercise any of these rights, contact us at info@zyvoraofficial.com.
Third-Party Links
Our website may contain links to third-party websites (Instagram, Facebook, TikTok). We are not responsible for the privacy practices of those sites and encourage you to review their policies.
Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised date. Continued use of our website after changes constitutes acceptance of the updated policy.
Contact Us
For any privacy concerns, contact us at:
Email: info@zyvoraofficial.com
WhatsApp: +92-371-1495031
Address: Lahore, Punjab, Pakistan
Last updated: June 2026